Website security policy

This page provides security guidance for browsing and contacting VGrid.ai. Platform-specific requirements, including access roles, integrations, environments, continuity and data processing, must be assessed under the relevant agreement.

The domain uses HTTPS to protect communication in transit. Website administration areas require authentication and authorization checks; public browsing does not require an account.

Security also depends on the context of use. Check the domain before sending information, and do not share passwords, authentication codes or API keys in an initial inquiry.

Email contato@vgrid.ai with the affected URL, an objective description, approximate date and time and, if needed, evidence without third-party personal data. Use the subject “VGrid.ai Security”.

Stop testing that could access other people’s data, degrade the service or change records. This channel allows you to report findings; it does not authorize intrusive testing or unauthorized access.

Reports will be assessed according to their nature, impact and available evidence. Where an incident involves personal data, assessment and communications must follow the LGPD and applicable ANPD rules.

This page does not establish a contractual response time or constitute certification or a promise that vulnerabilities will never occur.

If your organization needs to assess controls before contracting, send your requirements through the contact channel. Documentation and commitments must correspond to the environment and scope being assessed.